Terms of Service & Digital Content Agreement

1. These Terms of Service define the terms and conditions for using Albion Craft Companion (accessible at https://www.albioncraftcompanion.com), including the provision of digital services and the purchase of Digital Content (PRO Package).

2. The Service provider and platform operator is Albion Craft Companion (contact: spatest221@gmail.com).

3. Legal Disclaimer: Albion Craft Companion is an independent community project. Albion Online is a registered trademark of Sandbox Interactive GmbH based in Berlin, Germany. The Service is not affiliated with, endorsed by, or authorized by Sandbox Interactive GmbH.

4. The platform strictly utilizes crowd-sourced, public market data provided by the Albion Online Data Project, does not modify game files, memory, or network traffic, and operates in full compliance with Albion Online's terms of service.

The terms used in these Terms of Service shall have the following meanings:

1. General access to public market overviews is free of charge. Saving calculations and accessing advanced calculators requires creating a User Account.

2. Account creation is available via email and password registration or external OAuth identity providers (Google OAuth, Discord OAuth).

3. Technical requirements: an internet-connected device, an updated web browser with JavaScript enabled, and a valid email address.

4. Users are obliged to use the Service lawfully and keep login credentials secure.

1. Access to the PRO Package is provided for a fee in accordance with the pricing presented in the Service.

2. All prices displayed in the Service are gross prices (inclusive of applicable VAT) in Polish Zloty (PLN) or equivalent local currency.

3. Delivery of Digital Content occurs immediately upon payment confirmation by the payment processor or upon successful entry of a valid promotional voucher code.

4. Confirmation of contract conclusion is delivered to the User's registered email address on a durable medium.

1. Under EU Consumer Rights regulations, Consumers generally hold a 14-day statutory right of withdrawal from distance contracts without stating any reason.

2. Loss of Right of Withdrawal for Digital Content: Under Art. 38(1)(13) of the Polish Consumer Rights Act (implementing EU Directive 2011/83/EU), the right of withdrawal from a contract for the supply of digital content NOT supplied on a tangible medium DOES NOT APPLY if:

a) The Service provider has commenced performance (activated PRO access) with the Consumer's explicit prior consent before the expiration of the 14-day withdrawal period, and

b) The Consumer has acknowledged that they will consequently lose their right of withdrawal once performance has begun, and the Service provider has provided confirmation on a durable medium.

3. Consent is provided by checking the designated acknowledgment box during the checkout process prior to payment.

1. The Service provider is responsible for ensuring the conformity of Digital Content with the contract under applicable statutory consumer warranty rules.

2. Complaints may be submitted electronically to: spatest221@gmail.com or through our official Discord server.

3. A complaint should specify: the user account email, date of occurrence, and a description of the issue.

4. Complaints are investigated within 14 calendar days from receipt.

1. The Service provider reserves the right to amend these Terms of Service for substantial legal, technical, or operational reasons.

2. Users will be informed of amendments at least 14 days in advance via email or prominent on-site notice.

3. Matters not governed by these Terms shall be subject to the laws of Poland, including the Polish Civil Code and Consumer Rights Act.